Is Your Data Unstructured, Disorganized, or Just Plain Challenging? Associations Amass Vast Quantities of Data—But Is It All Usable? By Barbara J. Armentrout, CAE,... Read More
ORI’s CEO Kathy Benson Named Co-Winner of 2018 WPEO-DC President’s Award Benson shares prestigious honor with Carol Muszynski, President of Eighth Day Design, for mentoring women... Read More
Customer Experience: It’s More Than Just the Numbers (Part 2 of 2) CXPA Event Recap: Building & Maintaining a Culture of Customer Centricity By Lesley Boucher, Vice... Read More
Customer Experience: It’s More Than Just the Numbers (Part 1 of 2) CXPA Event Recap: Leveraging Unstructured Data By Lesley Boucher, Vice President of Consulting & Customer... Read More
How to Overcome Data Silos to Strengthen Customer Experience You’ve heard this buzzword floating around the office and in meetings. But what are data... Read More
6 Steps for Successful Data Analytics How to Turn Your Association’s Data Into Dollars Overcoming data challenges is a daunting task... Read More
3 Quick Remedies for Your Data Management Symptoms Data management can be tricky, no matter how you slice it. Managing data well requires... Read More
The Results Are In: What Are Associations’ Biggest Challenges in Understanding Members? For many associations, data can feel like a full-time job. (And for analysts like me,... Read More
ORI Marks 8th Appearance on Inc. 5000 List of Fastest-Growing Private Companies in America For third consecutive year, D.C.-area research and data analytics firm is recognized on Inc. magazine’s... Read More