Survey Results: Taking the Pulse of Associations Navigating COVID-19 & Event Cancellations Download the full report on how coronavirus has impacted member organizations plus lessons learned—presented by... Read More
Webinar Recording | Human CX: Boost Response Rates & Increase CX Impact Video: Generate Positive CX Impact by Humanizing Your Customer Experience Programs Watch the on-demand recording... Read More
ORI, Association Analytics Announce Partnership to Deliver Data-Driven Insights to Association Clients Two D.C.-area leaders in data analytics announce collaboration designed to arm associations with data-driven insights... Read More
Unstructured Data Mining: Are You Leaving 80% of All Customer Data Untouched? By Kathy Benson, CEO & Co-Founder, ORI What if your customers are already telling you... Read More
Everything Data: The Evolution of Data-Driven Decision Making By Jay Yeo, Data Analyst, ORI Working with data is never done. Utilizing data to... Read More
Survey Design in the Age of Technology & Text Analytics Download ORI’s latest white paper exploring the intersection of emerging technology and proven survey design... Read More
Mining Structured & Unstructured Data to Strengthen Customer Experience How pairing ALL data sources for text analytics can reveal WHERE to focus, WHY to... Read More
What’s Hiding in Your Unstructured Data? Why it’s time to explore the untapped insights waiting to be discovered in your unstructured... Read More
Knowing Where You Stand: Data Benchmarking & the Importance of Understanding the Status of Your Data By Jay Yeo, Data Analyst, ORI With growing recognition for the importance of data analytics... Read More