Everything Data: The Evolution of Data-Driven Decision Making
By Jay Yeo, Data Analyst, ORI Working with data is never done. Utilizing data to drive decisions is an ongoing process that requires a comprehensive... Read More
Is Your Data Unstructured, Disorganized, or Just Plain Challenging?
Associations Amass Vast Quantities of Data—But Is It All Usable? Which term best describes your association’s data? Unstructured Disorganized Pristine If it’s pristine, then congratulations!... Read More
Customer Experience: It’s More Than Just the Numbers (Part 1 of 2)
CXPA Event Recap: Leveraging Unstructured Data Relentless Incrementalism. That was the phrase of the day at the D.C. area Customer Experience Professionals Association (CXPA) quarterly... Read More