We were looking for help in going from good to great by strengthening our member engagement skills. ORI designed and delivered a top-notch workshop that my team enjoyed. I would definitely recommend ORI to my colleagues in the Association realm.
ORI is very easy to work with. They make decisions quickly and I’m able to get what I need exponentially quick. They definitely have our interests at heart. They don’t take this contract for granted – they earn it every day.
ORI was very thorough. They understood what we needed and prepared a complete set of reports quickly and efficiently. They saved us time and allowed us to easily plan for the future.
We now approach new business with a stronger sense of “how can we make this happen” not “why won’t this work.” We’ve established new business and approach meetings with a different attitude, leading to $500K in new business.
ORI quickly evaluated what worked and what didn’t through customized online and mobile data collection. By receiving timely results from the conference attendees, exhibitors and sponsors, we understand better what worked and what needed some improvement.
Your partnership enabled us to capitalize on our goal to build a cohesive multi year strategic plan across a diverse geographic territory while engaging internal & external resources to understand our client’s needs and expectations…translating into more meaningful client relationships.
ORI is an invaluable partner. They’ve helped us improve the quality of the data we collect, and their detailed, user-friendly reports have helped improve the conference experience for attendees, sponsors and speakers.
ORI developed an effective process that allows us to collect survey results from thousands of respondents worldwide and to produce statistical reports that compare study results across time, and between geographical locations and corporate divisions.
Your session, input, and feedback were tremendous and provided significant tools to help us rebuild a million dollar relationship and ignite loyalty from our client. I’m excited about the new opportunities to demonstrate our commitment to this client.
We’ve recognized the need to really listen to feedback in order to change their experience with us and turn around our results. I’ve forced myself to get comfortable with being uncomfortable and listen differently, leading to $120k in new business.
Will we be able to show a return on investment?
Yes, or we won’t take the work. You likely have something in mind – perhaps a workshop, or a particular study or analysis – but our professional staff begin each engagement by making sure we have a detailed understanding of what success looks like for you and identifying the measurable goals you want to achieve. These factors are more important than any specific task, tool, or approach – whether it’s a $10K, $100K, or $1M project – because they allow us to design a high value/high-return engagement.