Is Your Data Unstructured, Disorganized, or Just Plain Challenging?
Associations Amass Vast Quantities of Data—But Is It All Usable? By Barbara J. Armentrout, CAE, Relationship Director, ORI Which term best describes your association’s data?... Read More
Customer Experience: It’s More Than Just the Numbers (Part 1 of 2)
CXPA Event Recap: Leveraging Unstructured Data By Lesley Boucher, Vice President of Consulting & Customer Experience, ORI Co-Chair, CXPA Washington D.C. Network Relentless Incrementalism. That... Read More
